All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics ? Operational
Partner Portal ? Operational
Control Center ? Operational
Public internet peering ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
One-Touch Join ? Operational
PSTN access ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Control Center Search Currently Unavailable
Resolved - This incident has been resolved.
Sep 15, 14:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 10:12 UTC
Identified - Some users may be unable to use the search feature in Pexip Control Center (PCC). We are working to resolve the disruption as quickly as possible.
Sep 15, 08:04 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Intermittent Microsoft Teams CVI and MTR Call Failures in the US Washington PoP
Resolved - This incident has been resolved. Monitoring confirms no further issues since 2025-09-10 16:45 UTC, and all systems are functioning as expected.
Sep 11, 08:54 UTC
Monitoring - The network team has applied a fix for the QSF (US West) packet loss issue, and we are currently monitoring the results.
Sep 10, 16:51 UTC
Identified - We have identified a packet loss issue affecting calls routed through the QSF (US West) PoP and are working on remediation.
Sep 10, 16:25 UTC
Monitoring - Our checks indicate the issue is resolved and call functionality has returned to normal. We will continue monitoring to further verify.
Sep 10, 13:28 UTC
Identified - Since 11:50 AM UTC we have observed intermittent Microsoft Teams Cloud Video Interop (CVI) and Microsoft Teams Rooms (MTR) call failures caused by an issue in a third-party cloud provider’s infrastructure. As a mitigation, we are rerouting CVI and MTR calls to alternate locations and are closely monitoring the status of the provider’s incident.
Sep 10, 12:37 UTC
Sep 10, 2025
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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