Pexip Service Status

All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics Operational

Partner Portal Operational

Control Center Operational

Public internet peering Operational

Partner Help Center Operational

Phone book Operational

Provisioning service Operational

One-Touch Join Operational

PSTN access Operational

QoS Backbone Operational

Registration and Call Service Operational

VMR service Operational

Cloud Video Interop for Microsoft Teams Operational

Google Meet Interoperability Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

VMR Dialout "Invite by dialling" may not work

Resolved - This incident has been resolved.
Nov 19, 16:30 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 11:26 UTC

Investigating - We are currently investigating this issue.
Nov 18, 14:12 UTC

Nov 18, 2024

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

High Priority Maintenance

Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 UTC

Scheduled - The Pexip Service Ops team will be performing maintenance on our service platform. This may lead to an interruption in the availability of Analytics, Control Center, Partner Portal, VMR and Interop services. We anticipate that ongoing calls will likely experience disruption. Also, during the maintenance window, users may encounter difficulties when attempting to initiate new connections
Oct 22, 10:16 UTC

Youtube streaming from VMR's was failing today, a fix has been applied and we are monitoring.

Resolved - This incident has been resolved.
Nov 9, 00:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 12:09 UTC

Nov 8, 2024

Nov 7, 2024

No incidents reported.