All Systems Operational
About This Site
This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Connect for Microsoft Teams Meetings
Operational
Connect for Microsoft Teams Rooms (MTRs)
Operational
Connect for Zoom Rooms
Operational
Connect for Google Meet Meetings
Operational
Connect for Google Rooms
Operational
Video Systems (Endpoints)
Operational
Provisioning
Operational
Registration
Operational
Calling
Operational
Phone book
Operational
Bring your own carrier (BYOC)
Operational
Virtual Meeting Room (VMR) Service
Operational
PSTN access
Operational
My Meeting Video (MMV) soft clients
Operational
H.323 Gateway Service
Operational
Skype for Business Gateway Service
Operational
One-Touch Join
Operational
Control Center
Operational
Analytics Portal
Operational
Partner Portal
Operational
Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SIP certificates rotation on the Pexip Service Aug 1, 2026 09:00-09:15 UTC
The public SSL certificate used for the SIP services will be rotated starting 1 August 2026. The new certificate will be signed using the ISRG Root X1 Root Certificate Authority, which has been provisioning to Cisco endpoints since November 2023.
For most customers no action is needed for this change.
Which systems are affected?
Affected systems are any service-registered or standalone Cisco devices running Cisco CE or RoomOS software that are NOT provisioned by the Pexip Service and don't have the the ISRG Root X1 certificate installed. For provisioned systems we have already uploaded the new Root CA certificates to those devices via our provisioning service.
For more information please review
https://help.pexip.com/service/new.htm#2026-06-certs
Posted on Jun 30, 2026 - 11:31 UTC
For most customers no action is needed for this change.
Which systems are affected?
Affected systems are any service-registered or standalone Cisco devices running Cisco CE or RoomOS software that are NOT provisioned by the Pexip Service and don't have the the ISRG Root X1 certificate installed. For provisioned systems we have already uploaded the new Root CA certificates to those devices via our provisioning service.
For more information please review
https://help.pexip.com/service/new.htm#2026-06-certs
Posted on Jun 30, 2026 - 11:31 UTC