Pexip Service Status

All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Connect for Microsoft Teams Meetings Operational

Connect for Microsoft Teams Rooms (MTRs) Operational

Connect for Zoom Rooms Operational

Connect for Google Meet Meetings Operational

Connect for Google Rooms Operational

Video Systems (Endpoints) Operational

Provisioning Operational

Registration Operational

Calling Operational

Phone book Operational

Bring your own carrier (BYOC) Operational

Virtual Meeting Room (VMR) Service Operational

PSTN access Operational

My Meeting Video (MMV) soft clients Operational

H.323 Gateway Service Operational

Skype for Business Gateway Service Operational

One-Touch Join Operational

Control Center Operational

Analytics Portal Operational

Partner Portal Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

Teams SIP Guest Join Fails for Teams Meetings with 15-Digit IDs

Resolved - This incident has been resolved.
Mar 30, 14:12 UTC

Monitoring - A fix has been implemented for the issue. Teams Guest Join calls with 15-digit meeting IDs should now connect successfully.

Customers running the "Pexip Ad Hoc Join for Teams on Cisco endpoints" (https://help.pexip.com/macros/ad-hoc-join-teams.htm) need to update the msteams-macro-settings.js file to ensure the regex supports meeting IDs longer than 14 digits.
Mar 30, 13:05 UTC

Investigating - We are currently investigating an issue where Teams SIP Guest Join calls fail to connect when using 15-digit meeting IDs. Users attempting to join these meetings from SIP devices, Zoom, or Google Rooms may fail to connect.
Mar 30, 12:47 UTC

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

Pexip Service Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 UTC

Scheduled - The Pexip Service Ops team will be performing scheduled maintenance on our service platform. During this period, Control Center, Partner Portal, VMR and Pexip Connect call services may experience interruptions or reduced availability.

Active calls are expected to continue without disruption, though users might experience delays or difficulties when initiating new connections during the maintenance window. Normal service should resume once the maintenance work is completed.
Feb 26, 15:52 UTC