My Meeting Video Guest users are unable to join conferences

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time.

Posted Mar 17, 2020 - 22:55 UTC

Monitoring

The DevOps team has rolled back a change from earlier in the day and guest are able to join again.

Posted Mar 17, 2020 - 22:46 UTC

Investigating

We are currently investigating why My Meeting Video users are unable to join rooms as guests.

Posted Mar 17, 2020 - 21:35 UTC

This incident affected: VMR service.