PSTN Service China Unavailable

Incident Report for Pexip Service

Resolved

The cause of the outage was identified and service has been restored.

Posted May 27, 2019 - 23:14 UTC

Investigating

Calls to the Pexip Cloud service using the PSTN gateway in China are currently failing.

We are currently investigating the cause of this outage.

For users in China please use the Hong Kong number to connect audio calls.

Posted May 27, 2019 - 03:22 UTC

This incident affected: PSTN access.