TOR PoP connectivity issues

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time.

Posted Feb 22, 2021 - 19:01 UTC

Monitoring

A fix has been deployed and normalization of this pop has begun.

If you device has not automatically re-registered you may wish to reboot the system.

Posted Feb 22, 2021 - 16:15 UTC

Identified

An issue has been identified with network peering in the TOR location, we expect this to be resolved quickly.

Posted Feb 22, 2021 - 16:13 UTC

Investigating

Some issues have been observed within our Toronto PoP. We are currently investigating the issue and working to restore the service.

Posted Feb 22, 2021 - 15:52 UTC

This incident affected: Registration and Call Service.