Tokyo PoP Outage
Incident Report for Pexip Service
Resolved
No further issues have been observed or reported and all systems are operational at this time.
Posted Jun 22, 2020 - 01:03 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 20, 2020 - 15:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results. The Tokyo PoP has been returned to production and calls are routing via this PoP.
Posted Jun 20, 2020 - 15:20 UTC
Identified
The issue has been identified and a fix is being implemented. Tokyo PoP has been taken out of production and calls have been routed via alternative PoPs.
Posted Jun 19, 2020 - 22:38 UTC
Investigating
We are currently investigating this issue.
Posted Jun 19, 2020 - 22:09 UTC
This incident affected: Registration and Call Service and VMR service.