Intermittent SIP Call Failures in Europe

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time

Posted Dec 04, 2020 - 20:21 UTC

Monitoring

We have identified the issue and implemented a fix. Calls going through AMS should be working as expected.

Posted Dec 04, 2020 - 17:08 UTC

Investigating

We are currently observing and investigating intermittent SIP call failures on the service in Europe.

Posted Dec 04, 2020 - 16:44 UTC