In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 05:00 UTC
Aug 24, 05:00 UTC
Scheduled - Our upstream network provider will be performing maintenance to their infrastructure within our Washington DC POP . While no impact is expected we will be proactively taking the PoP out of production to ensure registration and calling services are maintained during this maintenance.
Calls started before the maintenance period and still ongoing during the window could be disconnected.
Calls started before the maintenance period and still ongoing during the window could be disconnected.
Monitoring - The service team has completed its rollout for web and desktop using TLDs allowed by China. While everything is functional at this time we are still in the Internet Content Provider (ICP) certification process for the new domains we are now using.
Jul 23, 15:00 UTC
Jul 23, 15:00 UTC
Update - Customers within Mainland China may use the domain https://pexip.me to access the Pexip MMV app using a web browser.
We are continuing to work on a new version of the Pexip MMV desktop app that will use web requests that are not blocked by the Chinese firewall.
Partners may update their MyPages domain's CNAME to point from mpg.vp.vc to mpg.videxio.net to restore services in Mainland China. If assistance is needed please open a case with the Pexip Service Partner Support Center.
Jul 19, 14:16 UTC
We are continuing to work on a new version of the Pexip MMV desktop app that will use web requests that are not blocked by the Chinese firewall.
Partners may update their MyPages domain's CNAME to point from mpg.vp.vc to mpg.videxio.net to restore services in Mainland China. If assistance is needed please open a case with the Pexip Service Partner Support Center.
Jul 19, 14:16 UTC
Update - We are continuing to work on a fix for this issue.
Jul 15, 23:20 UTC
Jul 15, 23:20 UTC
Identified - The Pexip MMV app (web & desktop) is not properly functioning within Mainland China due to the Chinese government's decision to block webpages and web requests that are not from .cn or .com top-level domains.
The team is looking into possible solutions for Pexip MMV app and it's many micro-services to be accessible within Mainland China once again.
Note: Partner domains are expected to be affected by this as well due to web requests that are using domains that do not have .cn or .com as their TLD.
Jul 15, 04:00 UTC
The team is looking into possible solutions for Pexip MMV app and it's many micro-services to be accessible within Mainland China once again.
Note: Partner domains are expected to be affected by this as well due to web requests that are using domains that do not have .cn or .com as their TLD.
Jul 15, 04:00 UTC
About This Site
This page shows the status of the Pexip Service network and its components.
Analytics
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Operational
Partner Portal
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Operational
Public internet peering
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Operational
Managed services / Control
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Operational
Partner Help Center
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Operational
Phone book
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Operational
Provisioning service
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Operational
PSTN accesss
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Operational
QoS Backbone
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Operational
Registration and Call Service
Under Maintenance
VMR service
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Under Maintenance
Cloud Video Interop for Microsoft Teams
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Operational
Cloud Video Interop for Google Hangouts Meet
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance