All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics ? Operational
Partner Portal ? Operational
Control Center ? Operational
Public internet peering ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
One-Touch Join ? Operational
PSTN access ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 8, 2025

No incidents reported today.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Endpoint Online emails have been sent in error
Resolved - This incident has been resolved.
Jul 4, 14:14 UTC
Monitoring - The issue has been identified, a change has been made and we are monitoring the situation.
Jul 4, 12:52 UTC
Investigating - Some "Online event" emails have been sent in error to systems that have never been offline.
We are looking into the cause of this.
Jul 4, 11:59 UTC
Jul 3, 2025
Zoom Rooms Unable to Join Teams Meetings as Guest via Calendar Join Button
Resolved - This incident has been resolved.
Jul 3, 07:11 UTC
Monitoring - Zoom Engineering has rolled out a fix for this issue. To ensure the update takes effect, Zoom Rooms might need to be restarted to fetch the latest configuration. We are actively monitoring to ensure the issue is fully resolved.
Jul 2, 10:24 UTC
Identified - We have identified an issue where Zoom Rooms may fail to join Microsoft Teams Meetings via the Calendar “Join” button if the invitation does not include CVI (Cloud Video Interop) details. The issue has been reported to Zoom Engineering, and we are working together to resolve it.

Workaround: Use the Microsoft Teams button to start the call manually.
Jul 1, 19:28 UTC
Jul 2, 2025
Jul 1, 2025
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
SIP Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 UTC
Scheduled - On the 28th of June, the Pexip Service Ops team will perform maintenance on our ingress SIP calling infrastructure. During this time, there may be a brief disruption to VMR and Interoperability services for unregistered SIP devices. Users can redial immediately to reconnect their calls.
Jun 12, 09:50 UTC
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

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