All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics ? Operational
Partner Portal ? Operational
Control Center ? Operational
Public internet peering ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
One-Touch Join ? Operational
PSTN access ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2024

No incidents reported today.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - Further adjustments were made before today's Peak which were shown to be successful. This issue is now resolved.
Apr 18, 13:45 UTC
Investigating - Whilst the implemented changes notably reduced the setup delays and failures during today's 08:00 AM UTC peak, there were still a few instances of delays and call failures observed. Our investigation is ongoing, and we aim to provide a complete solution as soon as possible
Apr 17, 09:58 UTC
Monitoring - We have identified what we believe to be the cause of this issue and have deployed a fix. We will continue to monitor at this time
Apr 16, 15:47 UTC
Investigating - We are currently investigation the issue to establish root cause.
Apr 16, 13:48 UTC
Apr 17, 2024
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been declared resolved.
Apr 12, 14:35 UTC
Update - We have identified the cause and have applied a change which has fixed the issue. We are currently monitoring the situation for any additional adversities.
Apr 12, 13:55 UTC
Monitoring - A fix has been implemented, and we are monitoring
Apr 12, 13:54 UTC
Investigating - We are investigating reports of failures to join VMR meetings on the service.
Apr 12, 12:56 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024
Resolved - The issue with unscheduled YouTube streaming and recording is functioning properly and is consider resolved.
Apr 10, 17:05 UTC
Monitoring - A fix has been implemented and we are monitoring.
Apr 10, 14:55 UTC
Investigating - We are currently investigating the issue. As an alternative, scheduled YouTube stream/record is working normally.
Apr 10, 14:48 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.