Monitoring - The fix has been rolled out to all but a few outlying locations. Through monitoring we can see that there has been no Google Hangout calls to locations without the fix since 2020-09-28 0830UTC.
Sep 28, 15:00 UTC
Sep 28, 15:00 UTC
Identified - We are investigating an issue with slow convergence of video and content sharing between Google Hangouts calls via our Google Hangout Gateway service. Calls are working but can take up to a minute to converge.
Sep 25, 14:28 UTC
Sep 25, 14:28 UTC
Update - In conjunction with Google, we have identified the root cause of the issue and a fix is currently being rolled out. This is expected to be completed by Monday in all regions.
Sep 25, 14:27 UTC
Sep 25, 14:27 UTC
Investigating - We are investigating an issue with slow convergence of video and content sharing between Google Hangouts calls via our Google Hangout Gateway service. Calls are working but can take up to a minute to converge.
Sep 23, 15:05 UTC
Sep 23, 15:05 UTC
About This Site
This page shows the status of the Pexip Service network and its components.
Analytics
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Operational
Partner Portal
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Operational
Public internet peering
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Operational
Managed services / Control
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Operational
Partner Help Center
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Operational
Phone book
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Operational
Provisioning service
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Operational
PSTN accesss
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Operational
QoS Backbone
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Operational
Registration and Call Service
Operational
VMR service
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Operational
Cloud Video Interop for Microsoft Teams
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Operational
Google Hangouts Meet Interoperability Service
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance