Identified - We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in.
New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering Meeting_Id@onpexip.com URI.
Apr 08, 2026 - 11:11 UTC
This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Connect for Microsoft Teams Meetings
Operational
Connect for Microsoft Teams Rooms (MTRs)
Operational
Connect for Zoom Rooms
Operational
Connect for Google Meet Meetings
Operational
Connect for Google Rooms
Operational
Video Systems (Endpoints)
Operational
Provisioning
Operational
Registration
Operational
Calling
Operational
Phone book
Operational
Bring your own carrier (BYOC)
Operational
Virtual Meeting Room (VMR) Service
Degraded Performance
PSTN access
Operational
My Meeting Video (MMV) soft clients
Operational
H.323 Gateway Service
Operational
Skype for Business Gateway Service
Operational
One-Touch Join
Operational
Control Center
Operational
Analytics Portal
Operational
Partner Portal
Operational
Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2026
No incidents reported today.
Apr 9, 2026
No incidents reported.
Apr 8, 2026
Unresolved incident: Pexip mobile app users unable to join one-time virtual meeting rooms from Calendar.
Resolved -
This incident has been resolved.
Mar 30, 14:12 UTC
Monitoring -
A fix has been implemented for the issue. Teams Guest Join calls with 15-digit meeting IDs should now connect successfully.
Customers running the "Pexip Ad Hoc Join for Teams on Cisco endpoints" (https://help.pexip.com/macros/ad-hoc-join-teams.htm) need to update the msteams-macro-settings.js file to ensure the regex supports meeting IDs longer than 14 digits.
Mar 30, 13:05 UTC
Investigating -
We are currently investigating an issue where Teams SIP Guest Join calls fail to connect when using 15-digit meeting IDs. Users attempting to join these meetings from SIP devices, Zoom, or Google Rooms may fail to connect.
Mar 30, 12:47 UTC