Monitoring - We have identified an issue affecting some Microsoft 365 tenants. The impact has been traced to a third-party application making mailbox queries through the Microsoft Graph API, which may result in degraded performance or unexpected behavior in Pexip Cloud OTJ.
Customers experiencing issues with Cloud OTJ are advised to open a support ticket so our team can review their environment and provide additional details and guidance.
Feb 28, 2026 - 16:41 UTC
Customers experiencing issues with Cloud OTJ are advised to open a support ticket so our team can review their environment and provide additional details and guidance.
Feb 28, 2026 - 16:41 UTC
Update - We have contacted Microsoft to investigate this issue together with them.
Feb 28, 2026 - 09:03 UTC
Feb 28, 2026 - 09:03 UTC
Investigating - We have observed a Cloud OTJ issue affecting some M365 mailboxes. Our Team is looking into it.
Feb 28, 2026 - 09:00 UTC
Feb 28, 2026 - 09:00 UTC
About This Site
This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Connect for Microsoft Teams Meetings
Operational
Connect for Microsoft Teams Rooms (MTRs)
Operational
Connect for Zoom Rooms
Operational
Connect for Google Meet Meetings
Operational
Connect for Google Rooms
Operational
Video Systems (Endpoints)
Operational
Provisioning
Operational
Registration
Operational
Calling
Operational
Phone book
Operational
Bring your own carrier (BYOC)
Operational
Virtual Meeting Room (VMR) Service
Operational
PSTN access
Operational
My Meeting Video (MMV) soft clients
Operational
H.323 Gateway Service
Operational
Skype for Business Gateway Service
Operational
One-Touch Join
Partial Outage
Control Center
Operational
Analytics Portal
Operational
Partner Portal
Operational
Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Pexip Service Maintenance Mar 22, 2026 09:00-13:00 UTC
The Pexip Service Ops team will be performing scheduled maintenance on our service platform. During this period, Control Center, Partner Portal, VMR and Pexip Connect call services may experience interruptions or reduced availability.
Active calls are expected to continue without disruption, though users might experience delays or difficulties when initiating new connections during the maintenance window. Normal service should resume once the maintenance work is completed.
Posted on Feb 26, 2026 - 15:52 UTC
Active calls are expected to continue without disruption, though users might experience delays or difficulties when initiating new connections during the maintenance window. Normal service should resume once the maintenance work is completed.
Posted on Feb 26, 2026 - 15:52 UTC