Update - Please note that due to the ongoing situation, demand on network services is extremely high globally and due to network congestion, quality issues outside the control of Pexip may sometimes occur. We are doing our utmost to ensure high quality collaboration can continue to be available to all our users.
Mar 19, 15:25 UTC
Monitoring - With the now global scale of COVID-19, we have observed many regional internet exchanges in APAC begin to struggle with the staggering demand. We expect this trend to continue into Europe and the Americas.

To proactively prepare for even greater demand, and to secure access to what is for many a critical communication tool, we have decided to reduce the maximum bandwidth per connection to the Pexip Service's virtual meeting platform to 768 kbps. The consequence will be that for certain video calls, you may see a lower resolution/image quality.

It is a special situation for everyone and we want to make sure all our customers can continue to collaborate reliably with the best possible quality.
Mar 15, 21:44 UTC

About This Site

This page shows the status of the Pexip Service network and its components.

Analytics ? Operational
Partner Portal ? Operational
Public internet peering ? Operational
Managed services / Control ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
PSTN accesss ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Hangouts Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020
Resolved - Our PSTN partner in Sweden has resolved their network outage, PSTN calling in the Sweden is fully operational.
May 27, 17:09 UTC
Identified - We have identified an issue with our PSTN provider.

Users can experience difficulty when dialing Pexip Service Number: + 46 858097888
May 27, 13:08 UTC
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.