Investigating - Microsoft is investigating a service incident (advisory MO1550821) affecting multiple Microsoft 365 services. We are seeing failures when connecting to the Microsoft Graph API as a result. The One Touch Join button may be missing or delayed on room endpoints, and newly scheduled or updated meetings may not be processed correctly. Meetings scheduled before the incident began are not expected to be affected. We are monitoring and will update this page as we learn more.
Nov 12, 2026 - 19:23 UTC
Nov 12, 2026 - 19:23 UTC
About This Site
This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Connect for Microsoft Teams Meetings
Operational
Connect for Microsoft Teams Rooms (MTRs)
Operational
Connect for Zoom Rooms
Operational
Connect for Google Meet Meetings
Operational
Connect for Google Rooms
Operational
Video Systems (Endpoints)
Operational
Provisioning
Operational
Registration
Operational
Calling
Operational
Phone book
Operational
Bring your own carrier (BYOC)
Operational
Virtual Meeting Room (VMR) Service
Operational
PSTN access
Operational
My Meeting Video (MMV) soft clients
Operational
H.323 Gateway Service
Operational
Skype for Business Gateway Service
Operational
One-Touch Join
Degraded Performance
Control Center
Operational
Analytics Portal
Operational
Partner Portal
Operational
Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
High Priority Network Infrastructure Maintenance in Europe Nov 14, 2026 15:00-19:00 UTC
The Pexip Infrastructure team will be performing maintenance on the core network across our European Points of Presence (PoPs).
The PoPs will remain in production throughout the maintenance window. The maintenance may impact connections to Microsoft Teams meetings via CVI and Microsoft Teams Rooms (MTR) calls for a short period within the window.
During that period, users may experience difficulties when attempting to initiate new CVI or MTR connections, and active calls may be disconnected. This applies to Microsoft Teams CVI and MTR calls connecting via a European PoP, including calls originating outside Europe.
No impact is expected to other services.
Posted on Nov 12, 2026 - 13:16 UTC
The PoPs will remain in production throughout the maintenance window. The maintenance may impact connections to Microsoft Teams meetings via CVI and Microsoft Teams Rooms (MTR) calls for a short period within the window.
During that period, users may experience difficulties when attempting to initiate new CVI or MTR connections, and active calls may be disconnected. This applies to Microsoft Teams CVI and MTR calls connecting via a European PoP, including calls originating outside Europe.
No impact is expected to other services.
Posted on Nov 12, 2026 - 13:16 UTC
Network Infrastructure Maintenance in the United States Nov 21, 2026 10:00-13:00 UTC
The Pexip Infrastructure team will be performing maintenance on the core network across our US Points of Presence (PoPs).
The PoPs will remain in production throughout the maintenance window. The maintenance may impact connections to Microsoft Teams meetings via CVI and Microsoft Teams Rooms (MTR) calls for a short period within the window.
During that period, users may experience difficulties when attempting to initiate new CVI or MTR connections, and active calls may be disconnected. This applies to Microsoft Teams CVI and MTR calls connecting via a US PoP, including calls originating elsewhere in the Americas.
No impact is expected to other services.
Posted on Oct 12, 2026 - 13:32 UTC
The PoPs will remain in production throughout the maintenance window. The maintenance may impact connections to Microsoft Teams meetings via CVI and Microsoft Teams Rooms (MTR) calls for a short period within the window.
During that period, users may experience difficulties when attempting to initiate new CVI or MTR connections, and active calls may be disconnected. This applies to Microsoft Teams CVI and MTR calls connecting via a US PoP, including calls originating elsewhere in the Americas.
No impact is expected to other services.
Posted on Oct 12, 2026 - 13:32 UTC