Monitoring - We are continuing to monitor for occasional call drop failures for Teams CVI calls. At this time, no further call drop failures have been observed.
Oct 16, 08:37 UTC
Oct 16, 08:37 UTC
Update - The issue affects a small subset of CVI calls, and we are continuing to investigate this issue.
Oct 15, 13:53 UTC
Oct 15, 13:53 UTC
Investigating - We are currently investigating some occasional call drop failures for Teams CVI calls. If you experience any issues with calls disconnecting in Teams meeting, please try your call again.
Oct 15, 09:53 UTC
Oct 15, 09:53 UTC
About This Site
This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Analytics
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Operational
Partner Portal
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Operational
Public internet peering
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Operational
Partner Help Center
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Operational
Phone book
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Operational
Provisioning service
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Operational
PSTN accesss
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Operational
QoS Backbone
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Operational
Registration and Call Service
Operational
VMR service
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Operational
Cloud Video Interop for Microsoft Teams
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Operational
Google Hangouts Meet Interoperability Service
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in Sydney PoP
Oct 22, 12:00 - Oct 24, 12:00 UTC
Impact: The PoP will be out of production traffic with the registration and calling services being migrated to other PoPs prior to the maintenance. The calls started before the maintenance and still ongoing during the window will be disconnected.
Posted on Oct 6, 18:00 UTC
Posted on Oct 6, 18:00 UTC
Maintenance in Toronto PoP
Oct 29, 03:00-11:00 UTC
The PoP will be out of production traffic with the registration and calling services being migrated to other PoPs prior to the maintenance. The calls started before the maintenance and still ongoing during the window will be disconnected.
Posted on Sep 29, 10:49 UTC
Posted on Sep 29, 10:49 UTC
Maintenance in Sydney PoP
Oct 29, 10:00 - Oct 30, 10:00 UTC
Impact: The PoP will be out of production traffic with the registration and calling services being migrated to other PoPs prior to the maintenance. The calls started before the maintenance and still ongoing during the window will be disconnected.
Posted on Oct 15, 16:14 UTC
Posted on Oct 15, 16:14 UTC
Maintenance in Washington PoP
Nov 6, 06:00 - Nov 7, 06:00 UTC
Impact: The PoP will be out of production traffic with the registration and calling services being migrated to other PoPs prior to the maintenance. The calls started before the maintenance and still ongoing during the window will be disconnected.
Posted on Oct 15, 16:09 UTC
Posted on Oct 15, 16:09 UTC
Colombia Phone number format update
Nov 16, 10:00-10:01 UTC
Regulatory authorities in Colombia have made the decision to change dialing prefixes in Colombia to enhance dialing structure in the country.
Our current/old format for our Colombian number is: +57 15086967
The new dialing format will be: +57 60 15086967
Both formats will continue to work for our service until 2021-11-16 at 10:00 UTC when our in country provider will migrate our Colombian number to only support the new format.
Posted on Oct 15, 18:10 UTC
Our current/old format for our Colombian number is: +57 15086967
The new dialing format will be: +57 60 15086967
Both formats will continue to work for our service until 2021-11-16 at 10:00 UTC when our in country provider will migrate our Colombian number to only support the new format.
Posted on Oct 15, 18:10 UTC