All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics ? Operational
Partner Portal ? Operational
Public internet peering ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
PSTN accesss ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 30, 2022

No incidents reported today.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 18:34 UTC
Monitoring - The cause of this outage at the Washington GCP PoP has been rectified. We will continue to monitor stability of this location and provide updates as the situation progresses.
Jun 21, 08:23 UTC
Identified - The cause of this issue at the Washington GCP PoP has been identified and the Ops teams are continuing to work to resolve this issue.
Jun 21, 07:50 UTC
Investigating - Call failures for endpoints registered to the Washington GCP PoP calling into the Google Meet Interop service have been identified.

Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue.

Call services for the MS Teams CVI and VMR calls are not impacted by this issue.

Jun 21, 04:39 UTC
Resolved - This incident has been resolved.
Jun 21, 18:34 UTC
Monitoring - Mitigation has been implemented by Pexip engineering and we are monitoring the results.
Jun 21, 10:44 UTC
Identified - The cause of this issue at the Tokyo PoP has been identified and the Ops teams are continuing to work to resolve this issue.
Jun 21, 07:51 UTC
Investigating - Call failures for endpoints registered to the Tokyo PoP calling into the Google Meet Interop service have been identified.

Pexip Ops teams are investigating the issues in collaboration with related service providers to identify the cause of this issue.

Call services for the MS Teams CVI and VMR calls are not impacted by this issue.

Jun 21, 02:51 UTC
Resolved - This incident has been resolved.
Jun 21, 18:33 UTC
Monitoring - The cause of this outage at the Sydney PoP has been rectified. The PoP has been placed back in to production and calls to MS Teams, Google Meet and VMR's are routing normally.

Call routing for registered endpoints and MMV clients may be impacted by connection failures in some call scenarios.

We will continue to monitor stability of this location and provide updates as the situation progresses.

Jun 21, 01:18 UTC
Identified - The cause of this issue at the Sydney PoP has been identified and the Ops teams are continuing to work to resolve this issue.
Jun 20, 23:53 UTC
Update - We are continuing to investigate this issue.
Jun 20, 21:43 UTC
Investigating - We are currently experiencing an outage of the Sydney PoP (Google) which is impacting calls and registrations for this location.

The PoP has been removed from production as we investigate this issue, all services impacted are being routed via alternative PoPs.

Jun 20, 21:37 UTC
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.