All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Connect for Microsoft Teams Meetings Operational
Connect for Microsoft Teams Rooms (MTRs) Operational
Connect for Zoom Rooms Operational
Connect for Google Meet Meetings Operational
Connect for Google Rooms Operational
Video Systems (Endpoints) Operational
Provisioning Operational
Registration Operational
Calling Operational
Phone book Operational
Bring your own carrier (BYOC) Operational
Virtual Meeting Room (VMR) Service Operational
PSTN access Operational
My Meeting Video (MMV) soft clients Operational
H.323 Gateway Service Operational
Skype for Business Gateway Service Operational
One-Touch Join Operational
Control Center Operational
Analytics Portal Operational
Partner Portal Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Pexip Service Maintenance Mar 22, 2026 09:00-13:00 UTC

The Pexip Service Ops team will be performing scheduled maintenance on our service platform. During this period, Control Center, Partner Portal, VMR and Pexip Connect call services may experience interruptions or reduced availability.

Active calls are expected to continue without disruption, though users might experience delays or difficulties when initiating new connections during the maintenance window. Normal service should resume once the maintenance work is completed.

Posted on Feb 26, 2026 - 15:52 UTC
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Resolved - We have completed our investigation and found no issues within Pexip Cloud OTJ. Some Microsoft 365 tenants may experience degraded performance caused by mailbox activity from third party applications using the Microsoft Graph API.

Customers still experiencing Cloud OTJ issues should contact support for further investigation and guidance.

Mar 2, 09:51 UTC
Monitoring - We have identified an issue affecting some Microsoft 365 tenants. The impact has been traced to a third-party application making mailbox queries through the Microsoft Graph API, which may result in degraded performance or unexpected behavior in Pexip Cloud OTJ.

Customers experiencing issues with Cloud OTJ are advised to open a support ticket so our team can review their environment and provide additional details and guidance.

Feb 28, 16:41 UTC
Update - We have contacted Microsoft to investigate this issue together with them.
Feb 28, 09:03 UTC
Investigating - We have observed a Cloud OTJ issue affecting some M365 mailboxes. Our Team is looking into it.
Feb 28, 09:00 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026
Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.