Pexip Service Status

All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics Operational

Partner Portal Operational

Public internet peering Operational

Partner Help Center Operational

Phone book Operational

Provisioning service Operational

PSTN accesss Operational

QoS Backbone Operational

Registration and Call Service Operational

VMR service Operational

Cloud Video Interop for Microsoft Teams Operational

Google Hangouts Meet Interoperability Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance in the Portal & Analytics Aug 10, 08:30-09:30 UTC

The Operations team will perform a Maintenance on Portal & Analytics
Usage of existing subscriptions & VMRs should not be affected.

Estimated impact: There might be interruptions in Portal & Analytics for 60 minutes.
Posted on Aug 2, 11:28 UTC

Global Service Network Maintenance Aug 28, 06:00 - Aug 29, 22:00 UTC

The Pexip service engineering teams will be performing maintenance to components of all PoP’s in all regions.
Intermittent call disruptions could occur throughout this maintenance.
Posted on Jul 15, 12:20 UTC

Past Incidents

Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

Teams Gateway Service Upgrades

Completed - The scheduled maintenance has been completed.
Jul 31, 20:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 UTC

Scheduled - The VC Ops team will be performing updates to the Teams Gateway services to bring functionality, and bug fixes to users.

We anticipate that users who are in ongoing or new calls during the maintenance period will not be affected. However, it could be possible that a new call might not connect for a few minutes as the updates are deployed to each specific region.
Jul 20, 13:39 UTC

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

VMR and Google Gateway Service Upgrades

Completed - The scheduled maintenance has been completed.
Jul 24, 17:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:01 UTC

Scheduled - The VC Ops team will be performing updates to the VMR platform and Google Gateway services to bring functionality, and bug fixes to users.

We anticipate that users who are in ongoing or new calls during the maintenance period will not be affected. However, it could be possible that a new call might not connect for a few minutes as the updates are deployed to each specific region.
Jul 20, 13:39 UTC

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.