Update - We've already seen a reduction in the Teams Consumer recorder bots being added to meetings, and therefore the "t8" unexpected user is now very rarely seen on screen. A fix will be applied to the service within the next few weeks.
May 06, 2026 - 11:03 UTC
Update - Further explanation:
The unknown teams participant (in some layouts, shown as the "t8" participant avatar) can appear to the Video Conference (CVI) participant, when a "Teams Consumer" user joins the meeting.
The "t8" participant represents the Teams Consumer meeting recording bot, and should not be visible to the Video Conference (CVI) participant.
There is no impact on meetings when only Teams Enterprise / Commercial / Business users are present.

May 04, 2026 - 10:16 UTC
Identified - The issue can be seen on meetings where a Teams recorder bot is present.
The unknown participant represents a new version of the Teams recording bot.
We are working to block visibility of this new bot in the layout ASAP.

Apr 30, 2026 - 12:23 UTC

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Connect for Microsoft Teams Meetings Operational
Connect for Microsoft Teams Rooms (MTRs) Operational
Connect for Zoom Rooms Operational
Connect for Google Meet Meetings Operational
Connect for Google Rooms Operational
Video Systems (Endpoints) Operational
Provisioning Operational
Registration Operational
Calling Operational
Phone book Operational
Bring your own carrier (BYOC) Operational
Virtual Meeting Room (VMR) Service Operational
PSTN access Operational
My Meeting Video (MMV) soft clients Operational
H.323 Gateway Service Operational
Skype for Business Gateway Service Operational
One-Touch Join Operational
Control Center Operational
Analytics Portal Operational
Partner Portal Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - This incident has been resolved.
May 21, 07:53 UTC
Update - The issue affecting the Diagnostics page has been resolved and we are monitoring system behavior. Some delay in data appearing on the Diagnostics page may persist while the system clears the existing backlog.
May 20, 15:09 UTC
Update - We are continuing to monitor for any further issues.
May 20, 13:29 UTC
Update - Currently diagnostics are unavailable in PCC. We continue to work to bring this feature online.
May 20, 13:27 UTC
Monitoring - We have implemented a fix to address delayed call visibility on the Diagnostics Page in Pexip Control Center. Some delay may persist while the system clears existing backlog. We are actively monitoring.
May 20, 08:38 UTC
Investigating - We are investigating an issue causing calls to appear with a delay on the Diagnostics Page in Pexip Control Center.
May 20, 08:24 UTC
May 20, 2026
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.