Pexip Service Status

All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Connect for Microsoft Teams Meetings Operational

Connect for Microsoft Teams Rooms (MTRs) Operational

Connect for Zoom Rooms Operational

Connect for Google Meet Meetings Operational

Connect for Google Rooms Operational

Video Systems (Endpoints) Operational

Provisioning Operational

Registration Operational

Calling Operational

Phone book Operational

Bring your own carrier (BYOC) Operational

Virtual Meeting Room (VMR) Service Operational

PSTN access Operational

My Meeting Video (MMV) soft clients Operational

H.323 Gateway Service Operational

Skype for Business Gateway Service Operational

One-Touch Join Operational

Control Center Operational

Analytics Portal Operational

Partner Portal Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

Unknown participant "t8" can appear on a Teams CVI call when a "Teams Consumer" participant joins a Teams meeting.

Resolved - This incident has been resolved.
Jun 15, 08:05 UTC

Update - We've already seen a reduction in the Teams Consumer recorder bots being added to meetings, and therefore the "t8" unexpected user is now very rarely seen on screen. A fix will be applied to the service within the next few weeks.
May 6, 11:03 UTC

Update - Further explanation:
The unknown teams participant (in some layouts, shown as the "t8" participant avatar) can appear to the Video Conference (CVI) participant, when a "Teams Consumer" user joins the meeting.
The "t8" participant represents the Teams Consumer meeting recording bot, and should not be visible to the Video Conference (CVI) participant.
There is no impact on meetings when only Teams Enterprise / Commercial / Business users are present.
May 4, 10:16 UTC

Identified - The issue can be seen on meetings where a Teams recorder bot is present.
The unknown participant represents a new version of the Teams recording bot.
We are working to block visibility of this new bot in the layout ASAP.
Apr 30, 12:23 UTC

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

One-Time Room scheduling unavailable in Outlook Add-In

Resolved - Between Monday 8 June, 15:15 and Wednesday 10 June, 11:00 (UTC), users were unable to create One-Time Rooms (OTR) using the Pexip Service Outlook Add-In. Personal VMRs and previously scheduled One-Time Rooms were not affected.

The issue has been resolved and scheduling of One-Time VMRs via the Outlook Add-In is now functioning normally. This incident is being logged retroactively after resolution.
Jun 8, 15:15 UTC