Pexip Service Status

All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics Operational

Partner Portal Operational

Public internet peering Operational

Partner Help Center Operational

Phone book Operational

Provisioning service Operational

One-Touch Join Operational

PSTN access Operational

QoS Backbone Operational

Registration and Call Service Operational

VMR service Operational

Cloud Video Interop for Microsoft Teams Operational

Google Meet Interoperability Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Network maintenance in AMS PoP Dec 17, 2022 20:00-23:00 UTC

Infrastructure team will perform regular maintenance in the POP. Registration and calling services will be migrated to other PoPs prior to the start of the maintenance period. Ongoing calls will be disconnected at the start of the maintenance period.
Posted on Dec 06, 2022 - 14:49 UTC

Past Incidents

Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

High priority network maintenance in Amsterdam PoP

Completed - The scheduled maintenance has been completed.
Dec 4, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 UTC

Scheduled - The Infrastructure team will perform a high priority maintenance in the Amsterdam PoP. Registration and calling services will be migrated to other PoPs prior to the start of the maintenance period. Ongoing calls will be disconnected at the start of the maintenance period.
Dec 2, 09:40 UTC

Dec 3, 2022

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

Intermittent call failures to VMRs, Google Meet and Microsoft Teams CVI in Europe

Resolved - No further issues have been observed or reported and all systems are operational at this time.
Nov 29, 21:17 UTC

Monitoring - Call services in the Western Europe region have stabilised and we will continue to monitor this issue.
Nov 29, 14:11 UTC

Investigating - We are observing call stability issues for a small subset calls in Europe due to network problems, and we are working with our upstream provider on investigating this further.
Nov 29, 13:44 UTC

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

Maintenance in TYO (Tokyo) and WAS (Ashburn) PoPs

Completed - The scheduled maintenance has been completed.
Nov 26, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:01 UTC

Scheduled - The Infrastructure team will perform regular maintenance in the POP. Registration and calling services will be migrated to other PoPs prior to the start of the maintenance period. Ongoing calls will be disconnected at the start of the maintenance period.
Nov 21, 11:58 UTC

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.