Subset of CVI calls from North America Region are failing.

Incident Report for Pexip Service

Resolved

This incident has been resolved

Posted Jul 05, 2024 - 14:30 UTC

Monitoring

The issue is now resolved, and mitigation steps have been reverted.

Posted Jul 05, 2024 - 09:29 UTC

Update

Problem has been mitigated. Pexip is working with the vendor and continue to investigate the problem to get this resolved as soon as possible.

Posted Jul 03, 2024 - 17:20 UTC

Investigating

We are currently investigating a problem with some CVI calls from North America Region failing.

Posted Jul 03, 2024 - 16:05 UTC

This incident affected: Cloud Video Interop for Microsoft Teams.