Registered devices unable to call Google Hangouts Meet Gateway conferences directly

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time.

Posted Sep 30, 2019 - 21:06 UTC

Monitoring

The rollback has been completed, the team is currently verifying the rollback.

Posted Sep 30, 2019 - 21:00 UTC

Identified

Users who are registered to the Pexip service network are currently unable to directly connect to Google Hangout Meet Gateway conferences.

This has been identified and the DevOps team is working to roll-back a recent change that has caused this issue.

Posted Sep 30, 2019 - 18:52 UTC

This incident affected: Google Meet Interoperability Service.