This incident will be closed as the Toronto PoP has been temporarily removed from production until the scheduled maintenance window

The unreliable hardware has been removed from the production environment and engineering is monitoring the PoP, utilization and bandwidth, to insure no further disruptions.

Engineers have identified the root cause was related to hardware failure and we are in the process of removing all unreliable hardware and bringing all node back online.

We are currently investigating a service interruption that may affect a subset of Canadian customers.