Pexip mobile app users unable to join one-time virtual meeting rooms from Calendar

Incident Report for Pexip Service

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 06:56 UTC

Monitoring

IOS app version 1.1.4 is now available and includes changes that address this issue.
Posted Apr 13, 2026 - 10:20 UTC

Update

The Android app version 1.1.3 is now available and includes changes that address this issue. We are continuing work on the iOS version.
Posted Apr 13, 2026 - 07:14 UTC

Identified

We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in.

New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering Meeting_Id@onpexip.com URI.
Posted Apr 08, 2026 - 11:11 UTC
This incident affected: Virtual Meeting Room (VMR) Service.