Call failures to some VMR's

Incident Report for Pexip Service

Resolved

No further connectivity issues related to this outage have been observed. This issue is now classed as resolved.

Posted Oct 26, 2020 - 08:25 UTC

Monitoring

The cause of this issue was identified at the Amsterdam PoP.

A fix has been implemented and we are now monitoring the performance of the VMR service for this location.

Posted Oct 25, 2020 - 10:30 UTC

Investigating

An issue has been identified that causes some web and desktop app calls to fail to connect to VMRs.

DevOps are currently investigating the cause of this issue.

Posted Oct 25, 2020 - 10:03 UTC

This incident affected: VMR service.