MMV desktop app not working

Incident Report for Pexip Service

Resolved

This incident has been resolved.

Posted Jul 21, 2025 - 11:40 UTC

The team has deployed a fix.
We are currently monitoring the app to confirm everything is okay.

Posted Jul 21, 2025 - 09:16 UTC

The issue has been identified and a fix is being implemented.

Posted Jul 21, 2025 - 08:30 UTC

MMV desktop app displays an error of "You are offline".
We are currently investigating; the web application works fine.

Posted Jul 21, 2025 - 08:15 UTC

This incident affected: VMR service.