Network Issues Affecting Teams CVI Calls in the America's

Incident Report for Pexip Service

Resolved

All Team CVI call status have returned to normal with no detected packetloss.

Posted May 12, 2021 - 21:06 UTC

Monitoring

We are continuing to monitor for any further packet-loss as it relates to Teams CVI calls

Posted May 12, 2021 - 18:53 UTC

Identified

The issue has been identified and packet-loss is no longer being observed.

Posted May 12, 2021 - 18:49 UTC

Investigating

We are currently investigating packet loss/ network issues affecting Teams CVI calls in the US.

Posted May 12, 2021 - 17:35 UTC

This incident affected: Cloud Video Interop for Microsoft Teams.