MMV Mobile app users unable to login
Incident Report for Pexip Service
This incident has been resolved.
Posted Jun 27, 2024 - 11:33 UTC
The DevOps team has identified and mitigated the issue.
Posted Jun 26, 2024 - 08:18 UTC
Users on iOS and Android devices are unable to login to the MMV app or join guest meetings with the conference name and numeric IDs. Some users have also reported the app crashing while loading.

We are currently investigating the cause of this issue and recommend utilising the web or desktop app on a PC in the meantime.
Posted Jun 26, 2024 - 02:36 UTC
This incident affected: Registration and Call Service and VMR service.