Users may be unable to connect to Microsoft Teams, Google Meet and VMR meetings

Incident Report for Pexip Service

Resolved

There have been no additional impacts or incidents reported.

Posted Jan 09, 2024 - 19:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2024 - 16:36 UTC

Identified

The issue has been identified and our team is actively working on deploying a solution.

Posted Jan 09, 2024 - 16:31 UTC

Investigating

We are currently investigating reports of failures to join Microsoft Teams, Google Meet, and VMR meetings on the service.

Posted Jan 09, 2024 - 16:22 UTC

This incident affected: VMR service, Cloud Video Interop for Microsoft Teams, and Google Meet Interoperability Service.