Occasional join failures for a subset of Teams CVI calls

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported. All systems are operational at this time.
Posted Sep 24, 2021 - 11:47 UTC

Monitoring

We are continuing to monitor for occasional join failure, at this time no further failures have been observed.
Posted Sep 18, 2021 - 23:00 UTC

Update

The issue affects a small subset of CVI calls and it is being investigated by the Microsoft Teams engineering team. We will provide an update once we receive any feedback from them.
Posted Sep 16, 2021 - 14:21 UTC

Update

We are continuing to investigate this issue with Microsoft engineering.
Posted Sep 15, 2021 - 19:14 UTC

Investigating

We are currently investigating some occasional join failures for Teams CVI calls. If you experience any issues dialing into a Teams meeting, please try your call again.
Posted Sep 15, 2021 - 13:57 UTC
This incident affected: Cloud Video Interop for Microsoft Teams.