VMR calls from H323/SIP devices are intermittently failing from region Johannesburg

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time
Posted Dec 01, 2020 - 09:10 UTC

Monitoring

The service has been restored and we are currently monitoring this issue.
Posted Nov 30, 2020 - 19:16 UTC

Investigating

We are currently investigating this issue.
Posted Nov 30, 2020 - 13:45 UTC
This incident affected: Registration and Call Service and VMR service.