Intermittent call failures in locations across South and North America
Incident Report for Pexip Service
This incident has been resolved.
Posted Nov 30, 2023 - 21:24 UTC
We are continuing to monitor for any further issues.
Posted Nov 30, 2023 - 14:15 UTC
A fix has been implemented, and we are monitoring the results. Additionally, we have observed that some calls in the Americas may have been disrupted between 13:07 and 13:28 UTC.
Posted Nov 30, 2023 - 13:46 UTC
We are currently investigating network connectivity issues that may affect a subset of VMR and CVI/Google Meet calls in locations across South and North America.
Posted Nov 30, 2023 - 13:38 UTC
This incident affected: VMR service, Cloud Video Interop for Microsoft Teams, and Google Meet Interoperability Service.