Occasional Call Drop failures For A Small Subset Of Teams CVI Calls

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported. All systems are operational at this time.
Posted Oct 20, 2021 - 17:33 UTC

Monitoring

We are continuing to monitor for occasional call drop failures for Teams CVI calls. At this time, no further call drop failures have been observed.
Posted Oct 16, 2021 - 08:37 UTC

Update

The issue affects a small subset of CVI calls, and we are continuing to investigate this issue.
Posted Oct 15, 2021 - 13:53 UTC

Investigating

We are currently investigating some occasional call drop failures for Teams CVI calls. If you experience any issues with calls disconnecting in Teams meeting, please try your call again.
Posted Oct 15, 2021 - 09:53 UTC
This incident affected: Cloud Video Interop for Microsoft Teams.