Asia Pacific and Americas registration and calls failure
Incident Report for Pexip Service
This incident has been resolved.
Posted Apr 01, 2022 - 16:44 UTC
The operations team has begun putting the QSF PoP back in production, all registrations and calls should be returning to normal.
Posted Apr 01, 2022 - 15:45 UTC
Our Broader Engineering team is still continuing to fix this issue with the Local ISP as QSF PoP is out of production.
The service is Operational as the endpoints are registered to the nearest POP.
Posted Mar 31, 2022 - 12:20 UTC
We are continuing our investigation, we have identified the issues on QSF PoP which is out of production, all endpoints should be registered to the nearest POP.
Our broader engineering team is working with the local ISP.
Posted Mar 31, 2022 - 09:10 UTC
We are currently investigating this issue.
Posted Mar 31, 2022 - 08:48 UTC
This incident affected: Provisioning service, Registration and Call Service, VMR service, Cloud Video Interop for Microsoft Teams, and Google Meet Interoperability Service.