A resolution has been created and implemented. The applicable calls are being routed back through the Tokyo Pop. We are currently monitoring the situation for any issues.
Posted Mar 14, 2024 - 16:08 UTC
Investigating
We are currently investigating a potential issue with H.323 call drops using the Pexip Tokyo based PoP. We have rerouted some traffic while we look into this.
Posted Mar 13, 2024 - 17:19 UTC
This incident affected: Registration and Call Service and VMR service.