Support tickets and helpcenter

Incident Report for Pexip Service

Resolved

Our provider for the support system and helpcenter has now provided confirmation that all services have now been restored to full operation. The Pexip support system and help center have been observed to be operational since this incident was marked with the status of Monitoring.
Posted Jul 02, 2019 - 18:09 UTC

Monitoring

The Support system and help center are operational again.
Posted Jul 02, 2019 - 14:14 UTC

Investigating

Our provider for the support system and helpcenter is down at the moment. There is not possible to create new support tickets at the moment, we are looking for a workaround.
Posted Jul 02, 2019 - 14:04 UTC
This incident affected: Partner Help Center.