Network connectivity issues in Hong Kong (HKG) PoP's

Incident Report for Pexip Service

Resolved

The issue has been mitigated on the network provider side. No further incidents have been monitored and we have restored calling and registration to the Hong Kong (HKG) PoP.
Posted 4 years ago. Nov 16, 2021 - 22:27 UTC

Update

We are continuing to investigate this issue.
Posted 4 years ago. Nov 16, 2021 - 19:24 UTC

Investigating

We're seeing network connectivity issues in HKG PoP's. We are currently investigating with our upstream network provider.
Posted 4 years ago. Nov 16, 2021 - 19:00 UTC
This incident affected: Public internet peering and Registration and Call Service.