Customers using SSO IdPs (other than Microsoft Entra ID) may experience login issues with Pexip services. Microsoft Entra ID users are not affected.

Incident Report for Pexip Service

Resolved

This incident has been resolved.

Posted Jul 15, 2024 - 19:29 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 15, 2024 - 13:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2024 - 13:47 UTC

Update

We are continuing to investigate this issue.

Posted Jul 15, 2024 - 13:24 UTC

Investigating

Customers using SSO IdPs (other than Microsoft Entra ID) may experience login issues with Pexip services. Microsoft Entra ID users are not affected.

Posted Jul 15, 2024 - 13:22 UTC

This incident affected: Analytics, Partner Portal, and Control Center.