Pexip Control Center displays incorrect System status

Incident Report for Pexip Service

Resolved

This incident has been resolved.
Posted Apr 04, 2025 - 07:15 UTC

Monitoring

A fix has been implemented and registered endpoints are now showing their correct system status. We will continue to monitor.
Posted Apr 03, 2025 - 23:11 UTC

Update

We are continuing to investigate this issue.
Posted Apr 03, 2025 - 22:07 UTC

Investigating

We are currently investigating an issue with Pexip Control center where it displays incorrect system status of devices. No other services are being affected. Devices are correctly being provisioned and registered and calls are working as expected.
Posted Apr 03, 2025 - 22:06 UTC
This incident affected: Control Center.