Network issues in Singapore PoP
Incident Report for Pexip Service
No further issues have been identified with the Singapore Pop since it has been set back in production.
Posted Nov 15, 2020 - 20:11 UTC
The emergency maintenance of the Pexip's ISP has been completed and the Singapore PoP is back in production
Posted Nov 15, 2020 - 18:04 UTC
The emergency maintenance has started, next updates will be available when the maintenance is completed.
The maintenance details are posted under
Posted Nov 15, 2020 - 10:10 UTC
The ISP in Singapore has applied changes to the network configuration to mitigate the issues. The next step for the ISP is to perform emergency maintenance in the network infrastructure. The Operations team will take the PoP of production and traffic will be migrated to other PoPs prior to this maintenance.
Posted Nov 15, 2020 - 09:44 UTC
The ISP has performed network changes to address the issues.
Posted Nov 15, 2020 - 08:43 UTC
The service provider in Singapore PoP is experiencing intermittent network issues. The infrastructure team is working with the ISPs to mitigate them
Posted Nov 15, 2020 - 08:08 UTC
This incident affected: Registration and Call Service and VMR service.