Intermittent call setup failure in the Americas.
Incident Report for Pexip Service
This incident has been resolved.
Posted Apr 07, 2021 - 19:15 UTC
The upstream network provider has confirmed the issue is no longer occurring.
Posted Apr 07, 2021 - 16:53 UTC
The DevOps team is continuing to work with upstream network providers to address this issue.
Posted Apr 07, 2021 - 16:50 UTC
We are continuing to investigate this issue.
Posted Apr 07, 2021 - 16:33 UTC
A small subset of users within the Americas may experience intermittent call setup failures. The DevOps team is actively investigating this issue.
Posted Apr 07, 2021 - 16:06 UTC
This incident affected: Registration and Call Service and VMR service.