Intermittent network disturbances some call failures
Incident Report for Pexip Service
No further issues have been observed or reported and all systems are operational at this time.
Posted Jul 27, 2020 - 18:24 UTC
A fix has been implemented and we are monitoring the results.
Posted Jul 27, 2020 - 15:00 UTC
A fix has been implemented by our network provider, we have also observed that some trans-Atlantic calls may have been disrupted between 14:13 and 14:37.
Posted Jul 27, 2020 - 14:53 UTC
Our network provider in the UK has identified an issue with a router in our London PoP and is currently working to restore full network connectivity. Some intermediary routes have also failed which will also be restored soon.
Posted Jul 27, 2020 - 14:29 UTC
We have observed some intermittent call failures due to network connectivity issue, we are currently investigating the scope of this issue.
Posted Jul 27, 2020 - 14:13 UTC
This incident affected: Public internet peering, Registration and Call Service, and VMR service.