Endpoints May Not Be Actively Registered

Incident Report for Pexip Service

Resolved

This incident has been resolved.
Posted Dec 19, 2024 - 11:36 UTC

Update

Endpoint registration is returning. We are continuing to monitor for any further issues.
Posted Dec 19, 2024 - 11:03 UTC

Monitoring

The Pexip team is investigating the loss of registrations for Endpoints. This may have also caused some calls to disconnect.
Posted Dec 19, 2024 - 10:59 UTC
This incident affected: Registration and Call Service.
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