Endpoints May Not Be Actively Registered

Incident Report for Pexip Service

Resolved

This incident has been resolved.

Posted Dec 19, 2024 - 11:36 UTC

Update

Endpoint registration is returning. We are continuing to monitor for any further issues.

Posted Dec 19, 2024 - 11:03 UTC

Monitoring

The Pexip team is investigating the loss of registrations for Endpoints. This may have also caused some calls to disconnect.

Posted Dec 19, 2024 - 10:59 UTC

This incident affected: Registration and Call Service.