MS Teams CVI - Call failures
Incident Report for Pexip Service
No further issues have been observed or reported. All systems are operational at this time.
Posted May 09, 2023 - 12:35 UTC
Microsoft Engineering has mitigated the issue (TM552446) and both Pexip and Microsoft are monitoring the results.
Posted May 09, 2023 - 08:14 UTC
Microsoft is currently investigating the issue under TM552446 -
Some users may be unable to join Microsoft Teams meetings using Cloud Video Interop (CVI) devices.
Posted May 09, 2023 - 07:41 UTC
Pexip is continuing to investigate this issue with Microsoft Engineers.
Posted May 09, 2023 - 07:19 UTC
We are continuing to investigate this issue.
Posted May 09, 2023 - 07:07 UTC
Pexip operations have observed a number of ongoing call rejections for MS Teams CVI calls when routing via the Sydney, Amsterdam, Frankfurt and Oslo PoPs.

We are currently investigating this issue.
Posted May 09, 2023 - 05:43 UTC
This incident affected: Cloud Video Interop for Microsoft Teams.