Call drops affecting VMR service in FRA POP - we are investigating
Incident Report for Pexip Service
Resolved
The cause of the call drops has been identified, and mitigated. The service is now running as normal.
Posted May 06, 2021 - 08:58 UTC
Identified
The issue has been identified.
Posted May 06, 2021 - 08:51 UTC
Update
Users whose calls were dropped were able to reconnect.
Posted May 06, 2021 - 08:35 UTC
Update
Calls are no longer being dropped - we continue to investigate.
Posted May 06, 2021 - 08:34 UTC
Investigating
We are investigating the issue.
Posted May 06, 2021 - 08:22 UTC
This incident affected: Registration and Call Service and VMR service.
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