Purpose-built VTC devices with Static Phonebook Entries not showing up
Incident Report for Pexip Service
No further issues have been observed or reported and all systems are operational at this time.
Posted May 07, 2020 - 17:44 UTC
A fix has deployed and users should begin to see static phonebook entries begin to appear. We expect this fix to take a few hours to fully converge across the service network.
Posted May 07, 2020 - 14:00 UTC
Users who are registered to the service network with a purpose built video conferencing devices that have special static phonebook entries are not currently seeing these entries in their phonebook on the device.
Posted May 07, 2020 - 12:49 UTC
This incident affected: Phone book.