Limited Service Interruption in Toronto

Incident Report for Pexip Service

Resolved

No further issues have been observed or reported and all systems are operational at this time.

Posted Oct 06, 2020 - 23:00 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 06, 2020 - 18:32 UTC

Monitoring

Node is currently online and functioning properly

Posted Oct 06, 2020 - 16:18 UTC

Investigating

Some customers may have experienced call drops and/or missing call data in our Analytics Tool due to an unexpected server reboot.

Posted Oct 06, 2020 - 16:17 UTC

This incident affected: Analytics.