End Users are unable update PINs and update user info
Incident Report for Pexip Service
Resolved
No further issues have been observed or reported and all systems are operational at this time.
Posted May 03, 2023 - 13:06 UTC
Monitoring
A fix has been implemented and we are currently validating the fix.
Posted May 03, 2023 - 12:48 UTC
Identified
An issue has been observed affecting end users of pexip.me and Pexip Control Center

Users are currently unable to:
- Update PIN codes for VMRs
- Reset passwords for pexip.me and Control Center
- Complete new user on-boarding for pexip.me and Control Center
Posted May 03, 2023 - 12:31 UTC
This incident affected: Registration and Call Service and VMR service.