Intermittent Teams setup issues

Incident Report for Pexip Service

Resolved

This incident has been resolved.

Posted Sep 28, 2020 - 13:46 UTC

Monitoring

A fix has been implemented, we expect things to be back in working state, however we are monitoring the situation.

Posted Sep 28, 2020 - 11:02 UTC

Investigating

We are observing intermittent call setup issues for Teams CVI calls in Europe, and we are working with an upstream provider to investigate further.

Posted Sep 28, 2020 - 07:43 UTC

This incident affected: Cloud Video Interop for Microsoft Teams.